Category Archives: tourism

Managing a Boutique Hotel: Working with Less Means ‘Getting to Know You’ , by Jane Renton

Industry pundits tell us that the appeal of boutique hotels is based on good location, distinctive character (physical as well as emotional), personalized service and perceived value. It would appear that these are qualities that resonate with today’s consumers who increasingly seek “experience” in whatever they do, whether it is a museum with interactive learning

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